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Planned Work Notification: Master 9005917 – New

As part of our commitment to continually improve the quality of service we provide to our clients, we will be performing a planned work in Czech Republic, Prague between 2025-07-21 23:00:00 – 2025-07-22 03:00:00 GMT. Please see details of the work and impact on your service below.

Detail:

Start 2025-07-21 23:00:00 GMT
End 2025-07-22 03:00:00 GMT
Location Czech Republic, Prague

Planned work Reason:
Maintenance on our CORE platform related to Hardware Replacement

Child Tickets Services Affected SLID/CCSD CPON / Client Item Label Service Type Expected Impact to your Service Site Address
9007261 GTT/001965221 1688437-9493727 NNI 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007268 IP Transit/01588410 1331311-8741404 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007268 IP Transit/01588410 1331311-7550597 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007267 GTT/002838711 2463832-13498930 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007269 GTT/002879518 2504638-13666908 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007271 GTT/003075442 2697579-14624640 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007270 GTT/002897260 2522380-13740072 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007265 GI/IP Transit/00371036 38909-14848547 NETKOMPKO IP Transit 180 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
Comments (Color explanation) :

Service interruption Service will experience interruption lasting maximum the duration value in the service row
Resiliency Loss Primary or backup circuit will be impacted only. Service will remain operational throughout the maintenance
Non-Service Affecting No Service is affected. Service will remain operational throughout the maintenance

If you have any questions regarding the planned work, please login to EnvisionDX or contact our Change Management Team using the email below.

Kind Regards,
GTT Network Operations
netopsadmin@gtt.net

Did you know that it is now easier than ever to log your tickets on our EnvisionDX portal? You will be able to answer a few troubleshooting questions and receive a ticket ID immediately. Check out this quick tutorial here. EnvisionDX also helps you check on status of existing tickets and access your escalation list. If you do not have an EnvisionDX login, you can contact your company’s account administrator or submit a request on our website.

INFORMATION: Microsoft ExpressRoute Interxion FRA4 Primary Flapped (OPEN/CLOSE)

Maintenance ID: DXDB:MAINT:2767

Work start: 2025-07-04 08:03 UTC
Work end: 2025-07-04 08:28 UTC
Work status: COMPLETED
Notification type: OPEN/CLOSE
Impact: FYI

Affected entities:
Interface: DXDB:PNI:22346

Work description:

Dear Customers,

Please be advised that one of the redundant interconnects between DE-CIX and Microsoft ExpressRoute in DE-CIX FRA2 (Interxion FRA4) experienced a flap briefly. Connection is up & stable now and we are monitoring the issue.

There should be no disruption to your connectivity at that time as the secondary connection is operational.

We apologise for any inconvenience this may have caused.

Affected Customers:
AS3209 – Vodafone AG & Co. KG
AS6661 – Post Group Luxembourg
AS12399 – q.beyond AG
AS12857 – Manage Now GmbH
AS28676 – WITCOM GmbH
AS31399 – Mercedes-Benz Group AG
AS44066 – firstcolo GmbH
AS48425 – OEDIV Oetker Daten- und Informationsverarbeitung KG
AS201698 – ATLAS Dienstleistungen für Vermögensberatung GmbH
AS205627 – Daimler Truck AG
LC Waikiki (LCW)
ProximaTech

If you have any questions, do not hesitate to ask!

Best regards,
–
DE-CIX Customer Service

DE-CIX Management GmbH | Lindleystr. 12 | 60314 Frankfurt am Main | Germany | www.de-cix.net | Phone +49 69 1730902 11 | Fax +49 69 4056 2716 | support@de-cix.net
Geschaeftsfuehrer Ivaylo Ivanov, Sebastian Seifert | Handelsregister Koeln HRB 51135

Szanowni Państwo

uprzejmie przypominamy o pracach serwisowych – sieć IP/DWDM , które spowodują przerwy w świadczonych dla Państwa usługach w terminie:
Start prac: 2025-06-22 22:00 UTC+2
Zakończenie prac: 2025-06-23 06:00 UTC+2

ID usług objętych przerwą: EPIX-0314-011-G100

Mateusz Jaroch
Centrum Zarządzania Siecią HAWE TELEKOM
mail: noc@hawetelekom.com
tel.: (+48) 61 86 14 935

Szanowni Państwo,

uprzejmie informuję o pracach planowych, które będą prowadzone w sieci Netia w dniu 23.06.2025 w godzinach 00:00-06:00.

W związku z tymi pracami pojawi się 2 minutowa przerwa w dostępie dla poniższych usług:

*Netia EtherNet 937791114 40-069 Katowice Adamskiego 7
*Netia EtherNet 904626608 00-697 Warszawa Aleje Jerozolimskie 65/79
*Netia EtherNet 904626603 43-410 Zebrzydowice Dworcowa 11
*Netia EtherNet 923416359 48-303 Nysa Unii Lubelskiej 20
*Netia EtherNet 923416354 00-697 Warszawa Aleje Jerozolimskie 65/79
*Netia EtherNet 937791109 02-673 Warszawa Konstruktorska 5

Przepraszamy za utrudnienia w korzystaniu z usług, dołożymy wszelkich starań aby maksymalnie zminimalizować ewentualny okres niedostępności.

W przypadku jakichkolwiek pytań prosimy o kontakt na adres prace_planowe@netia.pl.

Pozdrawiam,
Przemysław Zabielski
Młodszy Specjalista ds. Obsługi Klientów Biznesowych

________________________________________________________________________________________________________

Dear Customers,

We would like to inform you about planned maintenance that will be carried out in Netia’s network on the night of 23.06.2025 between 00:00-06:00 [CE(S)T].

It will cause about two minute of break in access to the following services:

*Netia EtherNet 937791114 40-069 Katowice Adamskiego 7
*Netia EtherNet 904626608 00-697 Warszawa Aleje Jerozolimskie 65/79
*Netia EtherNet 904626603 43-410 Zebrzydowice Dworcowa 11
*Netia EtherNet 923416359 48-303 Nysa Unii Lubelskiej 20
*Netia EtherNet 923416354 00-697 Warszawa Aleje Jerozolimskie 65/79
*Netia EtherNet 937791109 02-673 Warszawa Konstruktorska 5

We apologize for any inconvenience. We will do our best to decrease the possible time of the service window as much as possible.

If you have further questions please contact me via e-mail address prace_planowe@netia.pl.

Kind Regards,
Przemysław Zabielski
Junior Key Account Specialist

Netia SA, ul. Poleczki 13, 02-822 Warszawa – NIP 526-02-05-575 – REGON 011566374
Sąd rejonowy dla m.st. Warszawy w Warszawie – XIII Wydział Gospodarczy Krajowego
Rejestru Sądowego KRS 0000041469 – Kapitał zakładowy 335.578.344 PLN. Kapitał opłacony w całości.
Adres do korespondencji: Netia SA, skr. poczt. nr 597, 40-950 Katowice S105, Infolinia: 801 801 999, e-mail: biznes@netia.pl