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Planned Work Notification: Master 9001967 – New

As part of our commitment to continually improve the quality of service we provide to our clients, we will be performing a planned work in Poland, Warsaw between 2025-07-17 00:00:00 – 2025-07-17 04:00:00 GMT. Please see details of the work and impact on your service below.

Detail:

Start 2025-07-17 00:00:00 GMT
End 2025-07-17 04:00:00 GMT
Location Poland, Warsaw

Planned work Reason:
Dear Customer,Please be aware that we need to perform emergency maintenance on our IP platform related to Junos software upgrade.Apologies for inconvenience caused, but we need to proceed with this activity in order to avoid unexpected outage on our network.

Child Tickets Services Affected SLID/CCSD CPON / Client Item Label Service Type Expected Impact to your Service Site Address
9002588 IP Transit/01475838 1218761-7910766 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002583 IP Transit/01130021 872973-5659222 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002587 GTT/001894775 1630313-9214457 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002582 Ethernet NNI/01343190 1086139-6429309 NNI 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002585 IP Transit/01130022 872974-5659223 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002589 GTT/002702281 38909-557652 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002593 GTT/002762100 38909-564192 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002584 GTT/002908758 2533878-13799323 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002625 IP Transit/00787978 526729-14057736 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002626 IP Transit/00888031 626714-14057753 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002627 IP Transit/00943738 681259-14057794 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002586 IP Transit/00949339 687241-14057966 POLGDATASK IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002628 GI/IP Transit/00625474 366093-14057971 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002629 GTT/002762030 2386906-14058007 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002632 GTT/002762088 2386964-14058019 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002633 GTT/002762127 2387003-14058041 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002634 GTT/002762093 2386969-14058102 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002635 GTT/002762043 2386919-14058116 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002636 GTT/002762103 2386979-14058236 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002637 GTT/002762119 2386995-14058257 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002638 GTT/002762118 2386994-14058270 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002639 GTT/002762067 2386943-14058279 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002640 GTT/002762109 2386985-14058284 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002641 GTT/002762063 2386939-14058299 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002643 GTT/002762051 2386927-14058337 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002644 GTT/002762064 2386940-14058348 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002646 GTT/002762065 2386941-14058379 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002647 GTT/002724595 2349492-14058474 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002624 GTT/002964427 2588818-14061505 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002630 GTT/002964436 2588827-14061536 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002631 GTT/002964441 2588832-14061552 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002645 GTT/002724270 2349167-14058367 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002642 GTT/002762016 2386892-14058329 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002653 GTT/002985806 2609841-14166306 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002648 IP Transit/00943737 681258-14252453 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002649 IP Transit/01144688 887639-14252678 PTLANET v0064 WAW IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002650 IP Transit/00673447 412337-14252714 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002651 GTT/002762123 2386999-14252739 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002652 GTT/002762138 2387014-14252796 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002654 GTT/003114625 2736630-14816666 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
9002655 GTT/003122492 2744473-14859067 IP Transit 90 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
Comments (Color explanation) :

Service interruption Service will experience interruption lasting maximum the duration value in the service row
Resiliency Loss Primary or backup circuit will be impacted only. Service will remain operational throughout the maintenance
Non-Service Affecting No Service is affected. Service will remain operational throughout the maintenance

If you have any questions regarding the planned work, please login to EnvisionDX or contact our Change Management Team using the email below.

Kind Regards,
GTT Network Operations
netopsadmin@gtt.net

Did you know that it is now easier than ever to log your tickets on our EnvisionDX portal? You will be able to answer a few troubleshooting questions and receive a ticket ID immediately. Check out this quick tutorial here. EnvisionDX also helps you check on status of existing tickets and access your escalation list. If you do not have an EnvisionDX login, you can contact your company’s account administrator or submit a request on our website.

Planned Work Notification: Master 9005917 – New

As part of our commitment to continually improve the quality of service we provide to our clients, we will be performing a planned work in Czech Republic, Prague between 2025-07-21 23:00:00 – 2025-07-22 03:00:00 GMT. Please see details of the work and impact on your service below.

Detail:

Start 2025-07-21 23:00:00 GMT
End 2025-07-22 03:00:00 GMT
Location Czech Republic, Prague

Planned work Reason:
Maintenance on our CORE platform related to Hardware Replacement

Child Tickets Services Affected SLID/CCSD CPON / Client Item Label Service Type Expected Impact to your Service Site Address
9007261 GTT/001965221 1688437-9493727 NNI 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007268 IP Transit/01588410 1331311-8741404 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007268 IP Transit/01588410 1331311-7550597 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007267 GTT/002838711 2463832-13498930 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007269 GTT/002879518 2504638-13666908 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007271 GTT/003075442 2697579-14624640 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007270 GTT/002897260 2522380-13740072 IP Transit 180 min Nad Elektrarnou 47,Praha 10,106 00,Czech Republic
9007265 GI/IP Transit/00371036 38909-14848547 NETKOMPKO IP Transit 180 min Aleje Jerozolimskie 65,Warszawa,00-697,Poland
Comments (Color explanation) :

Service interruption Service will experience interruption lasting maximum the duration value in the service row
Resiliency Loss Primary or backup circuit will be impacted only. Service will remain operational throughout the maintenance
Non-Service Affecting No Service is affected. Service will remain operational throughout the maintenance

If you have any questions regarding the planned work, please login to EnvisionDX or contact our Change Management Team using the email below.

Kind Regards,
GTT Network Operations
netopsadmin@gtt.net

Did you know that it is now easier than ever to log your tickets on our EnvisionDX portal? You will be able to answer a few troubleshooting questions and receive a ticket ID immediately. Check out this quick tutorial here. EnvisionDX also helps you check on status of existing tickets and access your escalation list. If you do not have an EnvisionDX login, you can contact your company’s account administrator or submit a request on our website.

INFORMATION: Microsoft ExpressRoute Interxion FRA4 Primary Flapped (OPEN/CLOSE)

Maintenance ID: DXDB:MAINT:2767

Work start: 2025-07-04 08:03 UTC
Work end: 2025-07-04 08:28 UTC
Work status: COMPLETED
Notification type: OPEN/CLOSE
Impact: FYI

Affected entities:
Interface: DXDB:PNI:22346

Work description:

Dear Customers,

Please be advised that one of the redundant interconnects between DE-CIX and Microsoft ExpressRoute in DE-CIX FRA2 (Interxion FRA4) experienced a flap briefly. Connection is up & stable now and we are monitoring the issue.

There should be no disruption to your connectivity at that time as the secondary connection is operational.

We apologise for any inconvenience this may have caused.

Affected Customers:
AS3209 – Vodafone AG & Co. KG
AS6661 – Post Group Luxembourg
AS12399 – q.beyond AG
AS12857 – Manage Now GmbH
AS28676 – WITCOM GmbH
AS31399 – Mercedes-Benz Group AG
AS44066 – firstcolo GmbH
AS48425 – OEDIV Oetker Daten- und Informationsverarbeitung KG
AS201698 – ATLAS Dienstleistungen für Vermögensberatung GmbH
AS205627 – Daimler Truck AG
LC Waikiki (LCW)
ProximaTech

If you have any questions, do not hesitate to ask!

Best regards,
–
DE-CIX Customer Service

DE-CIX Management GmbH | Lindleystr. 12 | 60314 Frankfurt am Main | Germany | www.de-cix.net | Phone +49 69 1730902 11 | Fax +49 69 4056 2716 | support@de-cix.net
Geschaeftsfuehrer Ivaylo Ivanov, Sebastian Seifert | Handelsregister Koeln HRB 51135

Szanowni Państwo

uprzejmie przypominamy o pracach serwisowych – sieć IP/DWDM , które spowodują przerwy w świadczonych dla Państwa usługach w terminie:
Start prac: 2025-06-22 22:00 UTC+2
Zakończenie prac: 2025-06-23 06:00 UTC+2

ID usług objętych przerwą: EPIX-0314-011-G100

Mateusz Jaroch
Centrum Zarządzania Siecią HAWE TELEKOM
mail: noc@hawetelekom.com
tel.: (+48) 61 86 14 935