Publikacja komunikatu – [Announce-FRA] [DE-CIX #1001479] OUTAGE: Brief Port Outage on Device edge03.fra12 (Equinix FR5) – (OPEN/CLOSE)

OUTAGE: Brief Port Outage on Device edge03.fra12 (Equinix FR5) – (OPEN/CLOSE)

Maintenance ID: DXDB:MAINT:2868

Work start: 2025-09-16 23:57 UTC
Work end: 2025-09-17 00:10 UTC
Work status: COMPLETED
Notification type: OPEN/CLOSE
Impact: Full Disruption

Affected entities:
Device:
edge03.fra12.de-cix.management

Work description:

Dear Customers,

We want to inform you about a recent incident within our network that our monitoring systems alerted us to.

We experienced a brief outage affecting several ports on the device edge03.fra12 located at Equinix FR5, due to an issue with an optical transceiver.

The issue has now been resolved, and we are monitoring the link to ensure its stability.

Thank you for your understanding.

Affected Customers:
AS3222 – Cinia Oy
AS8544 – PrimeTel PLC
AS8932 – Ucom CJSC
AS12480 – ILK Internet GmbH
AS15958 – CETIN Ltd. Belgrade
AS36351 – IBM Cloud
AS58511 – Swoop Holdings PTY LTD

If you have any questions, do not hesitate to ask!

Best regards,
–
DE-CIX Customer Service