Publikacja komunikatu – [Announce-FRA] [DE-CIX #1014082] MAINTENANCE: Maintenance on internal Network Infrastructure (OPEN)

Maintenance on internal Network Infrastructure affecting portal and API

DE-CIX Maintenance ID: DXDB:MAINT:2974

Work start: 2025-11-19 21:00 UTC
Work end: 2025-11-20 03:00 UTC

Work status: ANNOUNCED
Notification type: OPEN
Impact: Full Disruption

Work description:

Dear valued customers,

We will be performing maintenance work on our internal network infrastructure. During this time, the customer portal and the IX API will be unavailable.

We’re sorry for any inconvenience!

Please reach out to our customer service if you have any questions:
+49 69 173090211 / support@de-cix.net

ATTENTION: Please do not reply to this Email.
Don’t hesitate to contact our customer service via phone or Email if you have any questions.

Affected Customers:
All customers using the customer portal or API.

Best regards,

DE-CIX Customer Service

DE-CIX Management GmbH | Lindleystr. 12 | 60314 Frankfurt am Main | Germany | www.de-cix.net | Phone +49 69 1730902 11 | Fax +49 69 4056 2716 | support@de-cix.net
Geschaeftsfuehrer Ivaylo Ivanov | Handelsregister Koeln HRB 51135