[KTW] Problem z usługami GTT – 2025-10-09

Obserwujemy problemy z linkiem do GTT w Pradze, z którego usługi są również przekazywane do Katowic.

Rozwiązanie:

Incident Resolution 2025-10-09 14:19:00 UTC

GTT experienced an outage on its IP network in Czech Republic due to a equipment isolation in Prague. Connectivity towards device located in Prague, Czech Republic was restored on 2025-10-09 14:19 UTC after Routing Engine Switchover performed by Network Engineering team GTT equipment vendor was requested to provide RFO.

Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1

Aktualizacja 5:

UPDATE 2025-10-09 15:19:06 UTC

Resolution Update: Connectivity towards device located in Prague, Czech Republic was restored after Routing Engine Switchover performed by Network Engineering team GTT equipment vendor was requested to provide RFO.

Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1

Aktualizacja 4:

UPDATE 2025-10-09 14:32:18 UTC

Field engineer is on-site, and investigation is ongoing with GTT Network Engineering team. Next update will follow within 60 minutes.

Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1

Aktualizacja 3:
UPDATE 2025-10-09 14:00:36 UTC

CS0095560 ‘Incident’ field added

Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1

Aktualizacja 2:
UPDATE 2025-10-09 13:11:51 UTC

Initial Diagnostic Update: GTT is experiencing an outage on its IP network in Czech Republic due to a equipment isolation in Prague. GTT equipment vendor was engaged for investigation. Next update will follow within 120 minutes.

Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1

Aktualizacja 1:
Major Outage Case: CS0095566 – Open
Major Outage Details:

Start 2025-10-09 12:15:17 UTC
Description Node Isolation
Prague, Czech Republiccr1-prg1